GlowTrack
Simplifying skincare through clarity and consistency

Team size:
1
Category:
Mobile App
My Role:
UX Design
The Problem
Skincare is accessible, but not actionable
Users are exposed to a large amount of skincare content
Information is often inconsistent and hard to validate
Product compatibility is unclear
Routines are difficult to maintain consistently
→ The core issue is not lack of knowledge, but difficulty turning information into daily action

Key Findings
Key Findings
Users rely heavily on social platforms (TikTok, reviews)
Decision-making is influenced by trends rather than compatibility
Most users cannot track or evaluate product effectiveness
Routine consistency drops after a few days
Insights
Skincare today is not lacking information — it’s lacking clarity, relevance, and consistency
Information overload creates friction
Users struggle to decide despite having access to contentLack of personalization reduces trust
Generic routines don’t match individual skin needsNo visible progress = low motivation
Users disengage when results are unclearSkincare is inconsistent, not intentional
Daily routines break due to effort and lack of structure

User Persona
Users want guidance, not complexity

Customer Journey

UX Opportunity
Turning information into action
Reduce decision-making effort
Provide immediate and understandable feedback
Support repeatable daily behavior

Solution
Designing a guided skincare decision loop
Glowtrack transforms skincare into a structured flow:
Select → Scan → Analyze → Decide → Track
Instead of overwhelming users with information, the system:
simplifies input
clarifies results
guides next actions

Key UX Decisions
Designing for clarity, speed, and continuity
Personalization before interaction
Ensures relevance and reduces errorScan-first input
Lowers friction and speeds up usageSimplified output (progressive disclosure)
Shows only essential information firstNo dead-end flows
Always provide a next stepLinear flow structure
Reduces cognitive load and supports decision-making
Impact
Improving decision clarity leads to better behavior
Faster product evaluation through scan interaction
Increased trust through simplified feedback
Better decisions through guided alternatives
Higher consistency through low-friction interaction



