GlowTrack

Simplifying skincare through clarity and consistency

Packaging product box

Team size:

1

Category:

Mobile App

My Role:

UX Design

The Problem

Skincare is accessible, but not actionable

  • Users are exposed to a large amount of skincare content

  • Information is often inconsistent and hard to validate

  • Product compatibility is unclear

  • Routines are difficult to maintain consistently

→ The core issue is not lack of knowledge, but difficulty turning information into daily action

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Key Findings

Key Findings

  • Users rely heavily on social platforms (TikTok, reviews)

  • Decision-making is influenced by trends rather than compatibility

  • Most users cannot track or evaluate product effectiveness

  • Routine consistency drops after a few days

Insights

Skincare today is not lacking information — it’s lacking clarity, relevance, and consistency

  • Information overload creates friction
    Users struggle to decide despite having access to content

  • Lack of personalization reduces trust
    Generic routines don’t match individual skin needs

  • No visible progress = low motivation
    Users disengage when results are unclear

  • Skincare is inconsistent, not intentional
    Daily routines break due to effort and lack of structure

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User Persona

Users want guidance, not complexity

Customer Journey

UX Opportunity

Turning information into action

  • Reduce decision-making effort

  • Provide immediate and understandable feedback

  • Support repeatable daily behavior

Solution

Designing a guided skincare decision loop

Glowtrack transforms skincare into a structured flow:

Select → Scan → Analyze → Decide → Track

Instead of overwhelming users with information, the system:

  • simplifies input

  • clarifies results

  • guides next actions

Key UX Decisions

Designing for clarity, speed, and continuity

  • Personalization before interaction
    Ensures relevance and reduces error

  • Scan-first input
    Lowers friction and speeds up usage

  • Simplified output (progressive disclosure)
    Shows only essential information first

  • No dead-end flows
    Always provide a next step

  • Linear flow structure
    Reduces cognitive load and supports decision-making

Impact

Improving decision clarity leads to better behavior

  • Faster product evaluation through scan interaction

  • Increased trust through simplified feedback

  • Better decisions through guided alternatives

  • Higher consistency through low-friction interaction

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